Shipping policy

At LucksDeal, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for information about processing and delivery times.

Order Processing

All orders are processed within 2–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or holidays.
During peak sale seasons or holidays, processing times may take slightly longer. We appreciate your patience and apologize for any delays.

Shipping Time

Standard shipping: 7–15 business days for most locations.
Central & South America: 15–25 business days.
Africa: 15–30 business days.

Delivery times are estimates and may vary depending on carrier operations, customs processing, weather conditions, or other unforeseen circumstances.

Maximum delivery time: 20 business days for most regions (this does not include the 2–3 day processing time).

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number.
Tracking information may take 24–48 hours to update after the shipment is dispatched.

Customs, Duties & Taxes

International shipments may be subject to customs duties, taxes, or import fees depending on the destination country.
LucksDeal is not responsible for any customs fees, import duties, or local taxes charged by your country. These fees are the responsibility of the customer.

Shipping Areas

LucksDeal ships to most locations worldwide.
Shipping times may vary depending on the destination and carrier availability.

Lost or Delayed Packages

If your order has not arrived within the expected delivery timeframe, please contact our support team so we can assist in tracking your package.
LucksDeal is not responsible for delays caused by shipping carriers, customs inspections, or natural events, but we will do our best to help resolve any issues.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.
LucksDeal is not responsible for packages delivered to incorrect addresses provided by the customer.